If you have inquiries or questions, it will be advisable to contact us at firstname.lastname@example.org
- Phone number
- Postal Address
- Other details that customer provide upon placing order with us
Control over information
Customer personal information is protected behind secured network. All sensitive information such as credit card data is encrypted via Secure Socket Layer (SSL) technology and transmitted to us in secure way. We take precautions to protect customer’s information through variety of security measures when customer places an order or even access personal information. Only specific employees (customer service or billing) are granted access to identify customer’s information.
Transactions are processed through gateway provider and are not processed on our server.
Third Party Disclosure
Customer personal information is disclosed to third parties when it concerns with facilitating service provided to the customers. Personal information to third parties help us to conduct our business in terms of operating website, servicing customer, fulfilling orders and deliveries. Personal information will only be provided to third parties when our employees under duty to disclose customer personal information with any legal obligation in order to protect rights, property or safety of our customers, Otten Coffee and others. This includes in exchanging information with other companies for fraud protection and credit risk reduction purposes.
However promotional materials such as marketing and advertising are classified as non-personal visitor information and may be provided to other parties.
Third party links
Otten Coffee uses Third-party payment gateway provided by Shopify for its online credit card transactions. All payments are encrypted and secured with SSL. For further information about security policy please visit www.shopify.com.